Independent agent growth + customer retention checklist
Navigate challenging market conditions with strategies that keep you growing
Independent agents have shown tremendous resiliency during this time of Covid-19, pivoting to meet customer expectations head on. This checklist is based on conversations with successful agents and research on current customer attitudes, wants and needs. Taking these actions will help you build your business and sell plenty of new products in the months ahead.
Small businesses. Big opportunities.
6 ways independent agents can win more small business clients
Online self-service platforms may make it easier for small business owners to buy online, but nothing beats having a dedicated independent agent who understands your business and knows what you need to stay protected. As an independent agent, you are in a strong position to connect with and offer unique value to small business clients. These tips will help you secure a bigger share of the small business market.
It’s Cybersecurity Awareness Month. Here’s what that means.
Understand the risks clients face and help them safeguard their businesses
October is Cybersecurity Awareness Month. Businesses are getting exposed to the facts and figures on cyber-related risks. While large enterprises tend to understand their vulnerability, the majority of small and medium businesses don’t consider themselves prone to cyber attacks. Here’s how you can step up as a risk management partner, help your clients understand the risks and save them from getting blindsided by unexpected loss.
Achievements
Keep up the good work, Jessica!
Production Underwriter, Jessica, went the extra mile to provide a DP-1 policy for an agent looking to cover a customer with three property locations and different types of occupancies. Additionally, Jessica was able to find a solution for a customer in Polk County who uses a secondary residence as a business storefront for psychic readings ― that’s a successful bind averaging about $7,000!
“Trying to find solutions for these rare customer needs can be tricky, but it gave me the opportunity to provide quotes for unique cases and find the right carrier.”
— Jessica, Production Underwriter
Tips, Tricks and Tools
Put on your poker face.
Here’s a unique opportunity to participate in an upcoming professional development event sponsored by PEAK6 and National Flood Insurance, in collaboration with the Florida Association of Independent Agents. MacNeill Group has been a proud sponsor of FAIA and its Young Agents Council for many years, and we hope you consider joining this exciting (and free!) event.
Poker Power is a virtual tournament that teaches poker to women in the workforce to provide skills that help them succeed in business — and in life.
Are you ready for hurricane season?
Hurricane season is underway. Remember, you can find storm binding restrictions on our website. We update this information as we receive notice that restrictions have been put in place or are being lifted. Now is a good time to make sure your clients have the coverage they need. Now, comparative pricing is available in the MOUS® rater for NFIP and Private flood in Florida and South Carolina.
Upcoming Training Events
HO-6 Online Quoting
November 18, 2021, 10:00 a.m. Eastern
Watch your email for registration information.
USLI Online Quoting
Commercial lines training
Truckers GL, XL/CUP, The Office product
Presented by: Joanne Herishko
November 17, 2021, 10:00 a.m. Eastern
This session will include current market conditions, booming demand for services and key coverage features to help differentiate your message.
Non-profit products training
Health, Wellness and Sports
Presented by: Brian Smith
December 8, 2021, 2:00 p.m. Eastern
In this session, we will cover key classes that have grown over the past year and classes that are poised to make a comeback. We will discuss coverages, packaging options and target classes for 2021 and beyond.
Who to Contact
Send your request or question to the appropriate email address below. A team member will review your request and get back to you in a timely manner.
General Quote: | quote@macneillgroup.com |
Request to Bind: | bind@macneillgroup.com |
Endorsements: | endorsements@macneillgroup.com |
Cancellations: | cancellations@macneillgroup.com |
General Inquiry: | inquiry@macneillgroup.com |
Flood Lines: | flood@macneillgroup.com |
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Previous Editions
September 2021 | August 2021 | July 2021
June 2021 | May 2021 | April 2021 | March 2021 | February 2021 | January 2021
December 2020 | November 2020 | September 2020 | Spring 2020
MacNeill Group, Inc. is a Team Focus company specializing in Commercial, Personal, Flood & Transportation lines for agents throughout the Southeast.
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